Custro

Cancel a subscription or payment

You can manage cancellation online or send a cancellation notice using the contact details below.

Manage cancellation online

Include the name and email used for payment and your order reference if available. We record when your notice is received. Do not send card details.

Phone

058-627-8755

Sunday–Thursday, 09:00–18:00

Registered mail

Admonit HaChoresh 13, Sderot, Israel

Request a full refund within 14 days of payment. Renewals stop, and the access purchased by that payment ends once the reversal is confirmed.

Keep the time you have already paid for. Your subscription will not renew after cancellation is confirmed. Other cancellation or refund rights may apply. Contact us if your situation needs a review.

Read the cancellation policy